Emma Ashurst
Research Lead (Marketplace Meta) @Skyscanner
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WORK HISTORY
Research Lead (Marketplace Meta) @Skyscanner
Edinburgh, GB
EDUCATION
The University of Edinburgh
MA (Joint Hons), English Literature and History
ABOUT EMMA ASHURST
With over 10 years of experience in user research and optimization, I am currently a Research Lead within the newly formed CX tribe at Skyscanner, the global travel marketplace. I work closely with an amazing team of researchers supporting our product managers, designers, and engineers to understand the needs, behaviors, and preferences of travelers and partners. Our mission is to deliver timely insights and recommendations that shape the product strategy and roadmap in a way that creates delightful and impactful customer experiences time and time again.
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