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Emma Obrien
Head of Event Delivery @The Convention Centre Dublin (The CCD)
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WORK HISTORY
Head of Event Delivery @The Convention Centre Dublin (The CCD)
North Wall Quay, IE
Drive excellence in event planning and delivery across all departments at every stage of the customer journey to ensure consistent delivery of an exceptional client experience. • Implement and review event processes • Monitor quality of service delivery across operational departments and service partners • Identify areas for improvement in event planning and delivery• Drive staff engagement through leadership and training • H&S and regulatory compliance• Manage client feedback process
EDUCATION
Dublin City University
Bachelor of Arts - BA, Communication Studies
Technological University Dublin
Master of Arts - MA, Public Affairs and Political Communication
SKILLS
ABOUT EMMA OBRIEN
Enthusiastic, results-driven event expert with a passion for creating inspiring delegate experiences. I derive immense job satisfaction from knowing that myself and my team have gone the extra mile and exceeded customer expectations.
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