Emily Bond

Store Manager District Influencer @LOFT

Collaborated with Company Directors to troubleshoot areas of concern to help launch updated KPI’s and selling cost initiatives. • Delegated as Key Influencer in District to assess logistics, effectiveness, and training needs of new financial plan rollout company wide. • Recognized as a Top 20 Leader in the Company with responsibilities that include: New Store Opening Team, District Trainer, Financial Expert, Operations, Inventory/Shrink Coach, and Credit/Customer Loyalty Influencer. •Set the standard and vision to improve and exceed company goals in sales, financial acumen, and customer satisfaction scores performance through hiring, building, coaching, and inspiring teams to maximize financial transactions, generating $3.5 million in annual sales while acting as District Manager when DM is out of office. •Restored Business and Operational Standards to surpass pre-covid EBITDA performance from 30.3% to 46.7% vs company average of 32.6%. Maximized Gross Margin to 71.2% •Consistently utilized as Train the Trainer Expert and District Clean Up Specialist to bring multiple stores to exceed companies Standard Operating Procedures and Revenue goals. •Increased revenue in all stores year over year by training customer experience standards, operational and merchandising expertise, and encouraging teams to drive add on sales. •Increased credit solicitation by 21% by consistently coaching about benefits to team and role-playing customer interaction opportunities. •Execute 100% freight to floor processes to ensure new merchandise is readily available. •Recruit, train, and mentor sales staff to utilize store directives and execute merchandise and operational plans that exemplify company store expectations and standards. •Successfully designed, implemented, and managed all monthly merchandise rotations, visual merchandising sets, window displays, and all internal store promotions. •Prepare daily reports, payroll, deposits, perform internal audits, and manage inventory.