Elysa Pena
Sales Manager @Ulta Beauty
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WORK HISTORY
Sales Manager @Ulta Beauty
Promote a culture of accountability to meet or exceed Ulta Beauty’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.• Drive company profitability by identifying underperforming metrics and developing strategies that leverage company programs, tools, and resources through operational excellence to deliver top-line sales growth and improve business.• Plan and execute in-store events that deliver an unrivaled guest experience, drive in-store and brand partner collaboration, and deliver on sales and payroll goals.•Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.•Maintain prompt, regular attendance as the SM and hold store associates accountable to the Ulta Beauty attendance policy.•Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store.•Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.•Create an inclusive environment that inspires and encourages the growth and engagement of associates.•Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention.•Execute day-to-day inventory control processes (e.g, known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations.
EDUCATION
Coronado High School
High School Diploma, Agriculture, General
ABOUT ELYSA PENA
Love What You Do, Own What You Do I am a bilingual Sales Manager with a true passion for the beauty industry. My objective is to drive sales, create a customized experience for clientele, and to provide exceptional guest service. I love to learn and teach extensive product knowledge! I pride myself in the ability to lead, influence, and develop my team of Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers. I have experienced successful growth within multiple roles in a high volume retail setting. Collaboration and Event Planning are my favorite aspects of my job! I am proud to work for Ulta Beauty and look forward to my career growth within the beauty industry.
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