Elvina Lusi

WORK HISTORY

EDUCATION

ABOUT ELVINA LUSI

Banking professional with experience as a Personal Loan Assistant at Bank Mandiri, specializing in customer acquisition, payroll-based lending services, credit application handling, and relationship management. Proven ability to manage end-to-end loan processes, from prospecting and product education to approval and disbursement, while maintaining excellent customer service and achieving business targets. Successfully achieved outstanding performance results, including 1st Rank in credit card acquisition in the Kediri area and exceeding sales targets by 240% and 160% in different achievement periods. Experienced in building partnerships with strategic institutions and expanding customer reach through direct selling and business relationship development. Graduated from Universitas Brawijaya with a GPA of 3.88, backed by experiences in administration, learning development, and government institutions that strengthened communication, analytical thinking, adaptability, and problem-solving skills. Passionate about banking, business growth, customer relations, and delivering impactful financial solutions. Skilled in sales & marketing, credit application handling, customer relationship management (CRM), negotiation, administrative management, Microsoft Excel, and cross-functional collaboration. Known as a fast learner, target-oriented, and highly motivated professional who thrives in dynamic and customer-focused environments.