Elsies Samuels
My number one passion is providing the best experience to every client I engage with.
- Role
- Project Manager Fasttrack Targeting Operations Manager at Insight Global
- Location
- Rock Hill, SC, US
- LinkedIn followers
- 500 followers
About Elsies Samuels
My number one passion is providing the best experience to every client I engage with. Possess over 13 years of experience with Microsoft through different vendors experienced in, technical support, Consulting, Subject matter expert, mentoring, and training. Supported fortune 500 companies migrating for on premise and other clouds to Microsoft Cloud with specific designation as the lead to support complex and difficult migrations.
Experience
Project Manager Fasttrack Targeting Operations Manager
Jan 2021 — Present
Top performer within 6 months on several Campaigns. Portfolio maintenance 50-175 clients at a time. Collaborating with Account team, other FastTrack teams and FastTrack Ready Partners to ensure the customers within the campaign is aligned with resources to drive value of license purchases, and features. Establish and capture all key engagement criteria, including key business stakeholders, customer goals and business requirements, existing customer infrastructure and current deployment status, timeline for customer onboarding to new unutilized workloads, partner relationships and scope of work, adoption and usage plans and migration strategies.
Education
Florida Career College
Computer and Information Sciences and Support Services
2008 — 2010
Skills
- Requirements Analysis
- Cloud Computing
- Vendor Management
- Windows 7
- Process Improvement
- Network Administration
- Windows
- Active Directory
- Windows Server
- Management
- Troubleshooting
- Business Analysis
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