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Eloy M.

Senior Transformation Officer @HSBC

Mexico City, MX
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2018 — Present

Senior Transformation Officer @HSBC

Ciudad de Mexico, MX

Responsible of Digital Transformation programs to enable the product delivery as well as the implementation of digital journeys, based in customer centric- Knowledge in tech delivery and agile methodologies- Strong communication skills with stakeholders across the Globe- Design of the digital transformation strategy for Lending in collaboration with Global teams- Manage of large and multiple teams to deliver products and services for customers in a multichannel environment- NPS implementation for Loans- Multiple suppliers management for IT, operations and product delivery.

EDUCATION

2004 — 2009

Tecnológico de Estudios Superiores de Ecatepec

Ingeniería Industrial

2010 — 2012

Universidad Tecnológica de México

Director de Proyectos

2015 — 2015

Universidad Tecnológica de México

Diplomatura

2013 — 2014

Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM

Master of Engineering (M.Eng.)

ABOUT ELOY M.

As Business Transformation Officer I have experience in the largest Banks in Mexico as…

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Eloy M. — Senior Transformation Officer at HSBC in Mexico City, MX | Unifers