Elizabeth Holley Dean

About Elizabeth Holley Dean

Bilingual training professional with 10 years of training experience. Skilled in…

Experience

1. Field Learning Consultant (Asesora De Aprendizaje)

   McDonald's

   Sep 2021 — Present

   Responsible for:• Conducting training that motivates, builds proficiencies, and improves individual\'s performance and contribution to restaurant results• Changing individuals\' behavior that improves business results by consulting in training, operational standards and facilitating field training classes.• Serving each customer\'s requests by helping identify the appropriate resources and interventions to most effectively accomplish their objectives.• Coaching people on how to measure and improve training results, and how to appropriately diagnose problems and create actions that solve them.• Communicating and providing feedback to Field Staff and Owner/Operators regarding the success and opportunities for people development within an organization.• Creating a partnership between Owner/Operators, Operations Manager, Consultants, Restaurant Managers, and learners that stimulates transfer of training, return on training investment (ROI), and improves restaurant results.• Serving as an operations specialist and consultant on McDonald’s operating standards, management tools, and training systems to maximize restaurant QSC & V.

Education

• Mississippi State University

  Bachelor’s Degree

  2011 — 2013

• Universidad Juan Agustín Maza

  Human Resources Management and Services

  2007 — 2008