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Elizabeth Holley Dean
Field Learning Consultant (Asesora De Aprendizaje) @McDonald's
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WORK HISTORY
Field Learning Consultant (Asesora De Aprendizaje) @McDonald's
Responsible for:• Conducting training that motivates, builds proficiencies, and improves individual\'s performance and contribution to restaurant results• Changing individuals\' behavior that improves business results by consulting in training, operational standards and facilitating field training classes.• Serving each customer\'s requests by helping identify the appropriate resources and interventions to most effectively accomplish their objectives.• Coaching people on how to measure and improve training results, and how to appropriately diagnose problems and create actions that solve them.• Communicating and providing feedback to Field Staff and Owner/Operators regarding the success and opportunities for people development within an organization.• Creating a partnership between Owner/Operators, Operations Manager, Consultants, Restaurant Managers, and learners that stimulates transfer of training, return on training investment (ROI), and improves restaurant results.• Serving as an operations specialist and consultant on McDonald’s operating standards, management tools, and training systems to maximize restaurant QSC & V.
EDUCATION
Mississippi State University
Bachelor’s Degree
Universidad Juan Agustín Maza
Human Resources Management and Services
ABOUT ELIZABETH HOLLEY DEAN
Bilingual training professional with 10 years of training experience. Skilled in…
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