Eli Papillion

Account Manager-north America @CONVERGIX Automation Solutions

US

Account Manager – North America, Convergix AutomationCultivate and sustain robust client relationships throughout North America, thereby ensuring customer satisfaction and fostering enduring loyalty.Serve as the primary client liaison, responding to inquiries, resolving concerns, and delivering customized automation solutions.Proactively identify and capitalize on new business opportunities within established accounts and target markets to stimulate revenue expansion.Collaborate with engineering, sales, and project teams to facilitate seamless project execution and the successful delivery of automation systems.Conduct periodic account reviews and performance evaluations to align solutions with evolving client needs and strategic objectives.Prepare and present sales proposals, presentations, and quotations to both prospective and existing clientele.Monitor industry developments, competitive landscapes, and market dynamics to identify potential avenues for expansion and innovation.Oversee contract negotiations, pricing strategies, and administrative functions pertinent to account management.Ensure prompt follow-up on project milestones, delivery timelines, and post-sales support activities.Maintain precise and current CRM records to meticulously track client interactions, sales activities, and account statuses.

McNeese State University

Bachelor of Applied Science - BASc

McNeese State University

Bachelor's degree, Communication and Media Studies

McNeese State University

Bachelor of Science, Communications

Central Michigan University

Communications, Communications

McNeese State University

Bachelor of Science - BS, Communication and Media Studies