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Eileen Marks
Director Customer Lifecycle Journey & Strategy @TeamViewer
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WORK HISTORY
Director Customer Lifecycle Journey & Strategy @TeamViewer
EDUCATION
INSEAD
Next Gen Leadership program
Saint Leo University
International Hospitality and Tourism Management and Marketing
St. Petersburg College
Business Administration and Management, General
SKILLS
ABOUT EILEEN MARKS
CX transformation leader with 10+ years of experience driving customer success across global SaaS and enterprise environments. I specialize in building high-performing support and success teams, reducing churn, and scaling operational excellence. Passionate about aligning cross-functional teams around customer-centric strategies and delivering impact at a global level.
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