Edwin Kelley

Sr Manager, Telecom Technology & Iva Development @Modivcare

West Chester, PA, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Jan 2025 — Present

Sr Manager, Telecom Technology & Iva Development @Modivcare

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EDUCATION

1993 — 1996

Williamson College of the Trades

AS, Horticulture

SKILLS

Process OrientationProcess ImprovementManagementNetworkingDisaster RecoveryManufacturingVoipLean ManufacturingData CenterTelephonyIT ManagementWirelessCall CentersVoice Over Ip (Voip)Team LeadershipQuality AssuranceTroubleshootingBusiness Process ImprovementComputer HardwareServersItilManaged ServicesCisco TechnologiesIntegrationService Level AgreementsWireless TechnologiesLeadershipVendor ManagementChange ManagementTelecommunicationsAnalysisMobile DevicesTrainingFacilities ManagementService CatalogCross-Functional Team LeadershipUnified CommunicationsItil ImplementationProject ManagementTechnical Support

ABOUT EDWIN KELLEY

I drive solutions, elevate service levels, and boost employee engagement to achieve organizational goals. As a skilled technical leader in telecommunications platforms, contact center technology, and unified communications solutions, I’ve built a reputation for delivering exceptional customer support that fosters trust and loyalty. My passion lies in enabling functional tools that enhance efficiency and effectiveness by identifying opportunities for improvement, developing strategic partnerships, and managing technology, stakeholder expectations, and budgets.

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