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Business Process and Project Consultant @Zurich North America
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WORK HISTORY
Business Process and Project Consultant @Zurich North America
US
Leads projects that support global and/or regional strategic and operations priorities. • Leads one or more projects of small to moderate size and complexity; may participate in projects of larger size and complexity with limited guidance from senior consultants and/or direct manager. • Project responsibilities include documenting business requirements, process analysis, identifying and designing business solutions, creating user test cases and acceptance testing, and issue resolution. • Project implementation responsibilities include developing procedures, training materials, eLearning, and communications. Partners across the business to determine and execute the optimal implementation and change management approach.
EDUCATION
University of California, Berkeley
Bachelor of Science - BS
ABOUT ELENA C.
Dedicated insurance professional with certified, extensive experience in product…
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