Emilie Jouenne
Account Manager @Booking.com
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WORK HISTORY
Account Manager @Booking.com
Québec, CA
Managed a portfolio of 200+ high-value accommodation partners- Driving revenue growth through strategic account development and performance optimization- Acted as the primary point of contact for partners, building strong C-level relationships and aligning business objectives with Booking.com solutions- Conducted in-depth quarterly business reviews to identify growth levers, remove friction points, and co-create actionable expansion plans- Generated new revenue streams by analyzing demand shifts, competitor landscape, and guest behavior trends: resulting in +15% incremental sales growth for selected partners- Identified upsell and cross-sell opportunities through proactive KPI monitoring and conversion rate optimization- Coordinated cross-functionally (Product, Marketing, Finance) to ensure partner expectations were aligned with platform capabilities- Delivered impactful online & offline training sessions to increase tool adoption and performance.
EDUCATION
ReDI School of Digital Integration
UX/UI Design
ISEG
Master’s Degree in Event Management & Public Relations
Lycée Notre Dame des Marais
Baccalaureat in Economics & Social Sciences
ReDI School of Digital Integration
Web Design Fundamentals
Université Rennes 2
Maitrise Information Communication
Université Rennes 2
DEUG in Sociology
SKILLS
ABOUT EMILIE JOUENNE
I build growth. I build partnerships that last. And I turn strategy into measurable results. With 15+ years in Account Management and Business Development, I’ve led complex B2B portfolios of 150–200+ partners, delivered revenue growth of up to 20%, and achieved 100% retention across a 200+ partner portfolio at Booking.com. My background spans communication agencies and international tech-driven environments, combining commercial sharpness with operational excellence. From managing 150+ projects per year and leading a team of 10 at Nanotera/Monoprix to expanding French and European partner networks at idealo and Booking.com, I operate where performance, structure, and relationships intersect.Certified Scrum Product Owner, I leverage Agile methodologies to accelerate delivery (reducing timelines by 50%), strengthen cross-functional collaboration, and drive sustainable impact. I am data-driven, client-focused, and deeply committed to building trusted, long-term partnerships. Back in Berlin after a year in Canada, I bring an international perspective and a strong growth mindset. I’m open to senior Account Manager or Business Development opportunities (remote or hybrid), focused on French-speaking markets or international B2B partnerships. Let’s create growth that makes a difference!
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