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Denton Zukowski
Service Delivery Manager @Covetrus
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WORK HISTORY
Service Delivery Manager @Covetrus
Transitioned the Sys21 ERP team from a project-driven approach to a product operating model, introducing intake gating, prioritization frameworks, and standardized story/epic templates that improved delivery focus and predictability.• Facilitated cross-team coordination through Scrum of Scrums and stakeholder alignment sessions, improving communication and reducing delivery delays.• Served as Jira Administrator, introducing role-based workflows, automation for sprint/epic forecasting, and Power BI integrations, giving leadership clear visibility into throughput and cycle times.• Established knowledge capture practices in Confluence and SharePoint, reducing onboarding time and mitigating the risk of SME knowledge loss.
EDUCATION
University of South Florida
Associate of Arts (A.A.)
University of South Florida
Bachelors of Arts, Psychology
St. Petersburg College
Graduate Certificate, 6 Sigma Black Belt
SKILLS
ABOUT DENTON ZUKOWSKI
I help organizations turn strategy into measurable outcomes by guiding teams through…
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