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Senior Director, Retention @Everyday Dose
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WORK HISTORY
Senior Director, Retention @Everyday Dose
EDUCATION
Università degli Studi di Padova
Finance, General
Bucknell University
Bachelor of Arts (B.A.), Economics
SKILLS
ABOUT DYLAN Y.
Dynamic operations leader with 10+ years driving growth and operational excellence across D2C, tech, and financial services. I specialize in building programs, scaling teams, and turning strategy into measurable results.At AG1, I launched and scaled our customer ambassador program from the ground up, which is now one of our fastest-growing acquisition channels, and led referral, win-back, and lifecycle initiatives generating ~$5M in incremental gross profit.Previously, I spearheaded operations and fulfillment at TeamSnap (formerly LeagueSide), overseeing 500+ campaigns with $40M+ in budgets and helping deliver a 115% client NRR. I built and scaled the operations team from scratch at LeagueSide, earned four promotions in four years, and joined the executive team as VP of Operations, driving LeagueSide’s 10x growth while enabling 12M+ kids to access youth sports.I began my career at PNC Bank, supporting a $3B loan portfolio during a period of 50% YoY growth and earning my Series 7, 63, and 79 certifications. I hold a B.A. in Economics from Bucknell University, graduating magna cum laude.Outside of work, you’ll find me chasing waves, carving slopes, or tracking down the best new food spot. I’m also an active Big Brother through Big Brothers Big Sisters and a member of Toastmasters in Pacific Beach.Always open to connecting with builders, operators, and curious minds- feel free to reach out: d••••••••@gmail.comCore strengths: Operations Strategy, People Leadership, GTM Execution, Lifecycle Marketing, Marketplace Growth, Workflow Automation, SQL, HubSpot, Asana.
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