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Duygu D.
Customer Service Lead, Global Key Accounts & Istanbul @Amcor
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WORK HISTORY
Customer Service Lead, Global Key Accounts & Istanbul @Amcor
İstanbul, TR
Working closely with Business, Product, Operations and Customer Services teams to create a better customer experience- Analyzing customer and order data, identifying problem points and creating necessary actions for improvement- Monitor and analyze Customer Service KPIs, identify improvement areas- Drive a customer-centric culture across the global organization, emphasizing the importance of service level- Supervise and lead customer service team. Provide guidance, support, and training
EDUCATION
Anadolu Üniversitesi
Associate's degree
İstanbul Üniversitesi
Master of Business Administration - MBA
Istanbul University
International Trade
ABOUT DUYGU D.
Customer Service Lead, Global Key Accounts & Istanbul at Amcor Flexibles
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