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Start for FreeD. Steven Ohlson
Professional Services Manager @NiCE
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WORK HISTORY
Professional Services Manager @NiCE
Salt Lake City, UT, US
EDUCATION
University of Utah
Bachelor’s Degree
SKILLS
ABOUT D. STEVEN OHLSON
Detail-oriented Business Program Manager experienced in process, organization change and project management. Skilled in providing leadership to diverse global teams regarding the use and implementation of standardized tools to improve productivity and efficiency. Able to use tools to create comprehensive, high-quality reports. Proven ability to contribute to continual improvement of service delivery though lean, global, and client focused initiatives. Utilizing process optimization, organizational change, and Lean Six Sigma methodologies to create efficient dynamic teams. Demonstrated success optimizing teams using Lean Six Sigma skills to identify trends to improve efficiency, reduce cost, clarify expectations and increase client satisfaction. Strengths include excellent listening, communication. Innovative thinker with the ability to make sound decisions and find solutions to complex problems.
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