Doug Hyatt
General Manager Operations @Everstory Partners
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WORK HISTORY
General Manager Operations @Everstory Partners
IN, US
Lead multiple multi-site operations, including one of the company’s largest combined cemetery and funeral home, overseeing a $7M+ budget with 35+ employees- Focus on consistent YoY revenue growth and operational improvements to maximize overall margin- Mentored multiple General Managers across the Midwest area, while serving as both interim Area VP during end of 2023, and GM Advisory Committee in 2024- Reduced turnover rates by 60% due with intense focus on employee position buy-in during vital introductory training period- Develop daily team meetings and communication discipline to align goals, policies, and procedures- Improved focus on resolving customer issues and overall service leading to increased satisfaction and improvement of google rating from 2.7 to 3.7 stars- Oversee property and equipment maintenance vendors to ensure quality and cost efficiency.
EDUCATION
Ball State University
B.S, Entrepreneurship & Business Administration
SKILLS
ABOUT DOUG HYATT
I believe that a company’s vision is only as strong as its ability to execute. My passion…
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