Dorothy Cooper

Enterprise Account Manager @Verint

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2021 — Present

Enterprise Account Manager @Verint

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Toronto, ON, CA

EDUCATION

N/A

Western University

Bachelor of Arts (B.A.), Sociology

N/A

Ryerson University

Marketing and Advertising, Marketing/Marketing Management, General

SKILLS

Online MarketingStrategic PartnershipsSocial Media MarketingMobile DevicesSalesforce.comProject ManagementMarket ResearchLeadershipSalesEmail MarketingBusiness DevelopmentDigital MarketingCross-Functional Team LeadershipMarketing StrategyLead GenerationMarketingWeb AnalyticsCompetitive AnalysisCustomer ExperienceSaasBusiness IntelligenceAnalyticsStrategyE-CommerceEnterprise SoftwareProduct ManagementManagementSolution SellingBusiness AnalysisAccount ManagementCrmProduct Marketing

ABOUT DOROTHY COOPER

Experienced in the Voice of Customer/ Customer Experience space, with a focus on Travel and Retail businesses. Responsible for driving company key results by.Strategically partnering with clients to add value by- Partnering to enhance their VoC programs- Focusing on overall customer satisfaction, success, and adoption- Connecting business value to customer KPIs- Driving value through engagement- Sharing industry best practices and providing proactive recommendations- Overseeing client projects, including implementation and data analyses

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Dorothy Cooper — Enterprise Account Manager at Verint in Toronto, ON, CA | Unifers