Divjyot Singh Kakar
Senior Manager Design Lead @Manhattan Associates
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WORK HISTORY
Senior Manager Design Lead @Manhattan Associates
Atlanta, GA, US
Work with stakeholders to identify and deconstruct supply chain challenges and provide efficient solutions.Drive Project Director/Design ownership roles for Manhattan SCALE Warehouse Management System implementation or upgrade projects. Leading support/services ensuring day to day application software support for 40+ clients across business verticals. Beyond reactive support, enable customers to adapt best practices, and provide ongoing services to achieve long-term strategic goals.Mentoring a team of functional architects and principal analysts. Built strong support teams and relevant dashboards and performance metrics to ensure adequate support, while minimizing the cost of support.Providing Solutions Engineering support during the pre-sales process.Drive Steering Committee Meetings with C level and VP level executives.Stretch Assignments and Major Accomplishments:Shared responsibility for ramping up SCALE operations in Central and South America into a growing business unit.Drive SCALE Design audit sessions ensuring the highest quality system designs.
EDUCATION
Visvesvaraya Technological University
Bachelor of Engineering - BE, Computer Science
ABOUT DIVJYOT SINGH KAKAR
Technology driven Supply Chain leader with experience in Information Technology and Services. Skilled in requirements analysis, design, implementation and support of warehouse management systems to support fault-tolerant, highly available, and mission critical supply chain solutions across different verticals. Proven ability to manage and mentor teams and processes, and scale Business Units. Executing support and growth ownership for 40+ Americas based clients by leading distributed teams (full time employees and contractors), ensuring their supply chain requirements are met and in ready state to evolve per the business trends. Hands on experience working with pre-sales across various Geos to convert prospects and pipelines into long lasting customers. Passionate to collaborate and deliver continuous improvements and striving for simple, robust, and scalable solutions to operational / technical challenges. Focused on fostering and strengthening client relationships and team building. Skillset- WMS Design, Program/Project Management, Escalation Management, Team Management, Customer Support, Executive Level Communication, Digital Transformation, Integration Expertise - Automated testing and Material handling Equipment, Microsoft Technologies stack.Net and SQL Server
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