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Ditmar Guehrer
General Manager @Ziptrak
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WORK HISTORY
General Manager @Ziptrak
Adelaide, AU
Experienced CEO in Business Development, developing People and Teams and passionate about leveraging Cultural and Commercial gains from improving CX (Customer Experience).
EDUCATION
Disney Institute
Creating & Sustaining an Exceptional Customer Experience, Customer Service Management
AGSM @ UNSW Business School
Masters of Business Administration, Executive, Business Management
ABOUT DITMAR GUEHRER
I\'m passionate about growing businesses, Mentoring and Developing Management and their Teams, strategically recruiting to maximise employee advocacy and utilising focused training and development plans to increase performance, Team (Employee) & Customer engagement and advocacy, I advocate the adoption of industry-leading business systems to promote “best practice” in service and sales processes and procedures, removing the \"pain points\" for staff and customers and in the monitoring and effective reporting of lead activities allowing for focused management and development of the Team. In essence, I\'m passionate about helping develop Teams to enable them to \"Create WOW Moments for Customers\".
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