Dinesh Subramanian
Service Delivery Manager @HCLTech
Reading, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2022 — Present
Service Delivery Manager @HCLTech
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SKILLS
Problem ManagementTeam MentoringTechnical SupportMajor Incident ManagementPeople ManagementCapacity ManagementTransition ManagementChange RequestsClient SProject ManagementIT OperationsProcess ManagementService DeliveryCustomer SatisfactionSlaTeam ManagementCustomer RelationsService CoordinationRemote Infrastructure ManagementSecurityOutsourcingIncident ManagementTeam CoordinationVendor ManagementService ManagementService-Level Agreements (Sla)Team BuildingOnshoreIT Service ManagementService OperationsChange ManagementService DeskRemote DesktopItilSecurity Incident ResponseContinuous ImprovementClient ServicesIT OutsourcingIT Management
ABOUT DINESH SUBRAMANIAN
18 years of experience in IT, Service delivery operations & ITES industries. •…
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