Dilip Kankanala
Product/Project Manager * Digital Transformation * Customer Experience
- Role
- IT Project Manager at Internal Revenue Service
- Location
- Troy, MI, US
- LinkedIn followers
- 500 followers
About Dilip Kankanala
IT professional with 15+ years experience in Contact Center, After Sales, Sales and Marketing domains with proven leadership, technical and operational expertise. Passionate about enterprise-level operational efficiencies, roadmap strategies and transforming roadblocks into opportunities. Career comprises management of automotive systems and processes, data integrations, data procurement, transformation of CRM and telephony technologies, clients and vendor engagement, communication, compliance, and risk mitigation strategies.
Experience
IT Project Manager
Oct 2024 — Present
IT Project Manager in Enterprise Operations (EOPs),Server Support & Services Division ( supporting Standards Management Office (SMO)
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