Diego Alexandre Pereira
Data Center Operations Specialist @Global Relay
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WORK HISTORY
Data Center Operations Specialist @Global Relay
Brampton, ON, CA
Assisting operations staff with the installation, configuration and ongoing usability of servers, storagesystems, peripheral equipment and software;• Working with vendor support contacts to resolve technical problems with computer, mechanical andelectrical equipment and related software;• Interacting with numerous computer platforms in a multi-layered client/server environment;• Creating and maintaining detailed documentation on usage procedures and policies;• Recommending and performing upgrades on systems to ensure longevity;• Performing asset tracking and space provisioning tasks as part of equipment deployments;• Receiving, unpacking, assembling, racking and cabling of servers, storage systems and relatedcomponents;• Ensuring the facility is maintained to the highest standards possible to ensure 100% uptime is achieved;• Maintaining service logs and records for work occurring in secure areas;
EDUCATION
Centro Paula Souza
MBA in Technology and Innovation (MBT), Computer/Information Technology Administration and Management
Fanshawe College
Information Technology Infrastructure - Ontario College Graduate Certificate, Information Technology
Senac Brasil
Linux LPI Level 1 Certification Course - LPIC1, Linux
SENAI Conde Alexandre Siciliano
Maintenance electrician, Electrical/Electronics Maintenance and Repair Technology
ETEC Vasco Antonio Venchiarutti
Computer Technician, Data processing
FATEC Jundiaí
Technology in Analysis and Systems Development, Information Technology
ABOUT DIEGO ALEXANDRE PEREIRA
As an IT Analyst specializing in Data Center Infrastructure, I am dedicated to maintaining the continuous operation of critical environments, ensuring 24/7 uptime and reliability. I provide technical leadership, support, and strategic analysis to help technology companies optimize their data processing capabilities and enhance system performance. By staying current with the latest technology trends and industry best practices, I identify and implement effective solutions that drive operational efficiency. I take a methodical and analytical approach to problem-solving, balancing precision with adaptability to meet evolving business needs. While I am self-motivated and goal-driven, I strongly believe in the power of collaboration and teamwork to achieve success. I thrive in group settings where diverse perspectives contribute to innovative outcomes and continuous improvement. With a keen eye for detail and a commitment to professional excellence, I not only focus on delivering exceptional results but also on fostering the growth and development of my team. I am confident that my expertise, dedication, and collaborative mindset can make a significant impact on any organization.
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