Alan Zipkin
Technical Writer @Global Relay
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WORK HISTORY
Technical Writer @Global Relay
New York, NY, US
Global Relay is a technology services company providing software-as-a-service electronic message archiving, instant messaging, compliance and supervision solutions with a focus on highly regulated industries
EDUCATION
University of Rochester
MA, Statistics
Binghamton University
Bachelor's degree, Mathematics
Stuyvesant High School
Science Diploma
SKILLS
ABOUT ALAN ZIPKIN
Alan Zipkin is a creative and versatile Enterprise Software Systems Technical Writer accomplished in explaining complex Information Technology products and services. An innovative, resourceful and team-oriented business systems specialist dedicated to providing the highest level of customer/user satisfaction through creative solutions to business challenges. Specialties:• Discovery / Requirements gathering and analysis • Custom presentations for clients, management and trade shows• Writing and editing technical and sales/marketing collateral • Design, implement and project management for production systems and proof-of-concept • Detailed responses to RFP requests and proposals• Developing and delivering customized training• Troubleshooting and resolving system problems• Application Design and DevelopmentOpen to new opportunities.
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