William Mo

Technical Product Manager Technical Program Manager @Global Relay

2023/04 ~ Present - Led Engineering Networking Pod, working on HAProxy re-design and API Gateway - Led Engineering Monitoring Pod, working on Monitoring Platform, including system design, build-up, migration, and continuous improvement 2022/06 ~ 2023/04 - Led one DevOps pod on CI/CD practices, including containerizing Jenkins, configuration as code, Prometheus/Grafana monitoring, Supply chain Levels for Software Artifacts(SLSA), etc- Also Led one Development pod on the Ceph backup solution and developer experience portal. Responsibility - Own all backlog items (user stories, features, defects) for the scrum team- Translating product roadmap initiatives and business requirements (features) requests into workflow diagrams, epics, and functional requirements(user stories) with acceptance criteria- Collaborate with software engineers (developers) to promote user story comprehension including estimates- Help the team regularly prioritize backlog items (features, user stories, defects) and evaluate critical paths to ensure on-time delivery- Taking ownership and ensuring the delivery of the components/features developed- Facilitate regular scrum cadences such as release planning, iteration planning, and retrospectives- Facilitate technical requirement reviews and joint application design sessions.