Patrick Dickenson

Franchise Owner @Hallmark Homecare, LLC

McKinney, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2023 — Present

Franchise Owner @Hallmark Homecare, LLC

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SKILLS

ManagementTeam BuildingHiringStore ManagementRetail SalesMulti-Unit ManagementMulti-UnitInventory ManagementInventory ControlCoachingLoss PreventionForecastingLeadership DevelopmentProfitP&L ManagementRetailEmployee RelationsNew Store DevelopmentMerchandisingP&LShrinkagePeople DevelopmentCustomer ExperienceOperations ManagementSales ManagementLeadershipPosDriving ResultsIncome StatementTime ManagementCpfrVisual MerchandisingBig BoxSales OperationsCustomer RetentionStore OperationsCustomer ServiceMulti-Channel RetailCustomer SatisfactionNew Store Openings

ABOUT PATRICK DICKENSON

With 20+ years of experience implementing winning strategies at Best Buy, I have been influential in significantly driving the productivity and efficiency of my teams through the implementation of unique training and development techniques, the streamlining of processes, and the creation of sales strategies that have gone on to increase sales proficiency for major territories by over 30%I take my leadership approach seriously, ensuring employee engagement is a top priority by recognizing and promoting the potential of each of my employees, proudly finishing at a 4.57 on a scale of 5, besting the company average of 4.18. I know that engaged employees result in happy customers and through proper training, streamlined processes, and effective leadership, margins increase and turnover decreases.Some of my other key achievements include: In partnership with Market Team implemented strategies that resulted in the Market finishing in the Top 10% of the company for FY15, FY17, FY18, and FY19, finishing top 3 or better out of 33 markets Managed 6 direct reports for all Retail Sales Support Functions, Multi-Channel strategies and performance management with $5.4B in revenue for 186 stores in TX, OK, AL, LA, NM, AZ and AR Improved Front End Sales proficiency through coaching to company leading performance and implementing sales training, resulting in $550k margin impact and 20% improvement in attach rate Chosen by senior leadership to be on a team of 20 people throughout the entire organization, based on performance, to shape the new operating model including leadership and create an organizational structureI am interested in connecting with other like-minded professionals in my field. Feel free to contact me through this profile if you wish to connect.

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