Diana Baczoni-Herskovics
Principal Program Manager, Frontline Product Engagement, Contact Center Operations @Zillow
Boulder, CO, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2024 — Present
Principal Program Manager, Frontline Product Engagement, Contact Center Operations @Zillow
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CO, US
EDUCATION
N/A
Six Sigma Black Belt Training at GE
Certified Lean Six Sigma Black Belt
N/A
Budapest Business School, Faculty of International Management and Business
BA
N/A
Six Sigma Green and Black Belt Training at IBM
Certified Six Sigma Green and Black Belt
N/A
Georgetown University
The Fund for American Studies scholarship (semester abroad)
SKILLS
LogisticsTrainingSix SigmaProcess ImprovementAccount ManagementChange ManagementSupply ChainLean ManufacturingVendor ManagementSupply Chain ManagementCrmProblem SolvingOperations ManagementBusiness AnalysisOnline AdvertisingBusiness Process ImprovementProcess ExcellenceCustomer Relationship Management (Crm)LeanProject ManagementLeadershipManagementCoaching
ABOUT DIANA BACZONI-HERSKOVICS
Led and mentored over 200 process improvement projects from quick wins within a quarter…
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