Dhara Desai

WORK HISTORY

EDUCATION

ABOUT DHARA DESAI

10+ years experience in Business Operations, Conflict management, Business Analysis and Strategic execution and B2C Ecommerce Product launches. • Expertise in Object Oriented Programming, Product Development and Project Management. • Domain expertise across retail, banking and finance and healthcare industry. • Experience working with Credit reporting company and Portfolio management tool for major finance company • In-depth knowledge of healthcare claims processing and call center solutions, worked with major insurance companies (Cigna, Aetna, Humana, CVS Pharmacy, Highmark) • Experienced in end-to-end execution of large-scale projects, ranging from new development to enhancement and production support of existing application under SDLC. • Acted as a liaison and a single point of contact between business stakeholders and development team. • Three years of development experience in C++ and Core Java languages and experience working in MS Office tools with strong exposure on PL/SQL & Oracle. • Worked extensively on Use cases, Flow charts, Object Oriented Model, Process flows, Database diagrams and Functional requirements documents. • Used data mining techniques like segmentation, correlation for trend analysis. • Well exposed to System Integration Testing, Scalability / Stress and Load Testing. • Excelled in preparing detailed Test Plans, Acceptance Criteria and Test Scenarios. • Exposed to Adobe Photoshop for making banners and creatives.