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Gaston Diaz Benitez

IT Field Technician @Astreya

Bassersdorf, CH
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2024 — Present

IT Field Technician @Astreya

As an IT Field Technician, my role is pivotal in ensuring users have reliable access to the technology and support they need, thus maintaining productivity and satisfaction. Here are my key responsibilities:**Collaboration and Communication:**- Worked closely with other IT team members to provide seamless support and share knowledge- Communicated effectively with users to understand their technical needs and provide appropriate solutions- Collaborated with cross-functional teams to implement new technologies and improvements.**Inventory and Asset Management:**- Managed inventory of IT equipment, ensuring proper tracking and documentation- Assisted in the procurement and deployment of new devices and peripherals- Ensured all assets were accounted for and maintained in accordance with company policies.**Project Support:**- Participated in IT projects, providing technical expertise and support as needed- Assisted in the rollout of new systems, applications, and updates.**Compliance and Security:**- Adhered to company policies and procedures regarding IT security and data protection- Ensured devices complied with security standards and best practices.My technical expertise, problem-solving skills, and commitment to exceptional service contribute significantly to the overall success of the IT support team.

EDUCATION

1996 — 2000

E E M Nº1 - Ex piloto

FP II Grado Superior en Administración, Business Administration and Management, General

2008 — 2008

Cavok Girona

EASA - Tripulante Cabina de pasajeros, Aeronautics/Aviation/Aerospace Science and Technology, General

2013 — 2013

Universidad Nacional de Mar del Plata

Introduccion PHP Programación y maquetación, Computer and Information Sciences and Support Services

2003 — 2004

Atento - Telefónica de España

Introducción a las telecomunicaciones

ABOUT GASTON DIAZ BENITEZ

As a professional with ambitions and experience in administration, customer service in different fields and my high level in technology, I believe that I will be able to provide an excellent contribution to your team.I find inspiration and motivation in activities such as identifying improved approaches and optimized solutions for today\'s challenges.My goal is to feel useful within a team or work system, I believe that adding new perspectives and trying new techniques help companies grow and evolve.My goal is to be at the forefront of advances in the sector. My contributions to my former jobs, and to this field in general, revolve around my core talents: empathizing and active listening.I have developed very strong skills in the area of ​​interpersonal communication, and have cultivated my good reputation with critical contributions and other skills, such as collaboration and interpersonal interaction. I have a team spirit, and I seek to collaborate with my colleagues to find ways to integrate valuable perspectives. With all these qualities, I am confident in my ability to bring about positive change and facilitate collective work.Remaining at your entire disposal,Sincerely,Gaston Diaz Benitez

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