Devanshi Bakshi

About Devanshi Bakshi

Strategic | Process-Driven | Growth-OrientedI’m a passionate and performance-driven Sales Operations & Enablement professional with experience at Gartner and SoftwareOne, where I’ve partnered with global teams to streamline operations, optimize CRM usage, and deliver actionable insights that fuel growth. I specialize in building scalable processes, improving sales efficiency, and aligning cross-functional teams to achieve business goals. What I Bring to the Table: Sales enablement strategies to drive pipeline conversion and productivity CRM optimization, reporting automation, and performance tracking Data analysis to uncover trends, risks, and growth opportunities Process documentation and governance for scalable operations Collaboration with global teams across sales, marketing, and finance Career Highlights:• At Gartner, led a major restructuring of the team’s Confluence documentation—introducing a structured taxonomy, removing redundancies, and improving accessibility—resulting in higher adoption and efficiency.• Designed custom dashboards and reporting frameworks for sales leaders, enabling data-driven territory planning and performance management.• At SoftwareOne, managed sales pipeline governance across multiple regions, ensuring forecast accuracy, compliance, and leadership visibility.• Implemented process improvements that reduced manual effort, improved reporting speed, and increased stakeholder alignment.At Gartner, I collaborated with sales leaders to deliver operational clarity and enablement support across regions—streamlining documentation, refining reporting, and equipping teams with tools to meet targets.Previously at SoftwareOne, I oversaw sales operations and governance, including pipeline reviews, CRM hygiene, and performance tracking. Partnering with multiple stakeholders, I ensured forecasts were accurate, processes efficient, and teams set up for scalable success.I thrive at the intersection of data, process, and people, turning insights into actions that empower teams to perform at their best. I’m currently open to opportunities in Sales Operations, Business Operations, or Revenue Operations roles where I can contribute to strategic decision-making, data-backed execution, and operational excellence.Let’s connect if you think I’d be a good fit for your team.

Experience

1. Senior Operations Associate, Tp & a

   Gartner

   Dec 2022 — Present · Gurugram, IN

   Partnered with Gartner Sales Leaders and cross-functional teams to deliver actionable insights and timely resolutions, improving overall client satisfaction and operational efficiency.• Led end-to-end management of high-complexity projects, delivering solutions independently and achieving key business outcomes with minimal supervision.• Enhanced data integrity and decision-making by proactively identifying discrepancies, conducting comprehensive data analysis, and maintaining accurate datasets across Anaplan, Power BI, CRM, and Excel.• Streamlined core sales operations, including account alignment, new hire territory setup, and personnel transitions, ensuring seamless onboarding and accurate territory assignments, reducing time-to-quota for new sales associates.• Championed process improvement initiatives by identifying gaps, driving problem-solving workshops, and implementing best practices to boost team productivity and reduce operational bottlenecks.• Mentored and upskilled junior team members on complex processes, tools, and system guidelines, fostering a culture of continuous learning and performance excellence.• Executed quality assurance checks on critical deliverables, providing actionable feedback and ensuring adherence to high standards in service delivery.• Supported strategic decision-making by conducting wide-ranging secondary research and producing insightful reports that informed leadership on market trends and internal process optimizations.

Education

• Bharatiya Vidya Bhavan's - Usha and Lakshmi Mittal Institute Of Management

  Master's degree

  2018 — 2020