Destiny Shaw
Client Associate Director @Brainlabs
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WORK HISTORY
Client Associate Director @Brainlabs
EDUCATION
Mercer University
Bachelor of Business Administration - BBA, Marketing
Albany State University
Associate of Science - AS
ABOUT DESTINY SHAW
Associate Client Director and Digital Strategist with over 4 years of experience in digital marketing and client relationship management. Identifying growth opportunities for stakeholders led to a passion for building and maintaining client relationships. I thrive in environments that allow me to apply my skills in project management, account management, and storytelling to increase growth trajectory. I pride myself on being the day-to-day “voice of the customer” in each of my roles. Industries I’ve worked with include B2B SAAS, B2C, ecommerce, Broadband, and Adtech.I’ve mastered the ability to work cross-functionally between teams and adapt to constantly changing work environments. I approach account management with a mix of enthusiasm, constant communication, and proactive problem solving. My objective is to transition into an account executive or customer success role where I can focus on curating and maintaining client relationships that fuel business growth. Skills and experience include: • Digital Advertising• Account Management• Project Management• Strategic Planning • Analytics & Reporting• Sales & CRM • Retention, Upsell, Cross-sell• Business Development
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