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Senior Consultant @Capco
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WORK HISTORY
Senior Consultant @Capco
US
7/2024- Current: ITAM Remediation Project ManagerManaging project plan, timeline and deliverables for an ITAM remediation effort Risk Procedure Writer / PM•Managed eight Risk Assessment Units in Home Lending, evaluating their controls in preparation for Evidence Based Control Evaluation Testing to drive an increase in the pass rate to 89%.•Administered training to staff in a dynamic environment with evolving guidelines to ensure all stakeholders were informed and compliant with the latest control standards to mitigate risk in the mortgage sector. Project Manager•Responsible for establishing a new business unit, supporting the onboarding client service model execution processes for five branches of business.•Created a centralized excel repository leveraging Power Query to streamline and reduce 45% manual activities related to client onboarding and ongoing monitoring.•Facilitated a weekly stakeholder meeting to measure project status, identify potential roadblocks and/or feedback regarding new business initiatives.Program Manager•Supported the Merger Integration Office on the timely and successful delivery of a large-scale back-office system conversion managing over 7 workstream project plans and coordination across cross-functional teams to include IT.•Guided change management activities to include impact assessments, stakeholder analysis and communication plans across 7 workstreams.•Managed program deliverables and artifacts to include SteerCo materials; Facilitated regular stakeholder meetings and status updates to maintain transparency and visibility through the project implementation life cycle
EDUCATION
Spartanburg Community College
N/A, N/A
Coastal Carolina University
Bachelor's degree, Business Administration
SKILLS
ABOUT DESIREE FAIR
Desiree Fair is a Senior Consultant based in Charlotte, NC with 8+ years of business management experience. In 2015, I received a B.S. in Business Administration from Coastal Carolina University. Post graduation, my background has included a diverse portfolio of experience to include Human Resources, project management supporting technology business areas, strategy, business analysis, as well as risk and compliance. I have consistently proven to be a valuable key player in all of my roles by successfully managing projects to completion, enhancing operational efficiency and driving improvements within each organization I’ve had the opportunity to be a part of. Some of my passions consist of creative strategy, psychology, mental health as well as fitness. I seek to align with organizations that value people, foster creativity, and prioritize balance, creating an environment where innovation and well-being thrive.
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