Desirée A. Cole

Senior Manager - Quality and Compliance @Continuum Clinical, A Spectrum Science Company

Northbrook, IL, US

RESPONSIBILITIES• Advises internal Continuum Clinical teams on quality related topics, collaborates with Senior Director of Compliance when needed• Supports Senior Director of Compliance on privacy and information security matters• Administers the Quality Management System (QMS); oversees the process for developing and revising standard operating procedures (SOPs/Policies) across Continuum Clinical; consults with Blue Chip Worldwide as applicable• Manages and facilitates the remediation of the Quality Issue Management (QIM) process, i.e, Corrective and Preventative Actions (CAPAs), Deviations, and Notes to Files (NTFs); and ensures documentation is clear, accurate and complete• Leads internal and external audit activities• Develops and maintains department’s document filing structure and tracking system for Compliance requests• Liaise with Learning & Development by providing Compliance point of view on training requirements and documentation• Stays abreast of industry news related to industry-specific regulations• Interview candidates; train and manage direct reports• Contribute to the development and achievement of direct reports’ SMART goals

Southern Illinois University, Carbondale

Bachelor of Science Degree, Workforce Education and Development (cum laude), Educational Training and Development