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Deshaun Barfield
Customer Care Qa Manager @RoundPoint Mortgage Servicing LLC
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WORK HISTORY
Customer Care Qa Manager @RoundPoint Mortgage Servicing LLC
Fort Mill, SC, US
EDUCATION
BB&T University
Leadership Development Program, Retail Banking
University of North Carolina at Charlotte
BSBA, Finance - Risk Management & Insurance
SKILLS
ABOUT DESHAUN BARFIELD
Strategic and results-driven Professional with a proven track record in leading communication initiatives and optimizing operational performance. Adept at offering strategic counsel to functional leaders, resulting in a significant enhancement in messaging alignment. Possesses extensive experience in managing end-to-end lifecycle processes for communication change requests, fostering collaborative relationships with stakeholders, and driving high-impact communication strategies. Proven success in implementing efficiency metrics, conducting in-depth reviews and analyses, identifying qualified applicants that align with the company\'s vision, and proposing strategies to enhance overall productivity. Developed and maintained reporting criteria, showcasing overall efficiency and productivity.
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