Denis Petukhov

CEO, Founder @Crafttalk

Moscow, RU

CraftTalk offers an integrated AI-powered solution for customer service and internal processes automation leading to increased cost efficiency and enabling the highest quality of service.2. The solution serves both: communications with clients (contact center, sales) and internal business processes (HR, Helpdesk).3. The solution includes the following components that allow to achieve the best results when integrated all together- Knowledge base that stores company\'s knowledge and data for machine learning, which is fully managed by the company- Deep learning powered AI-Assistant and AI-Chatbot that can handle customers\' requests or can serve as an adviser to the company\'s employees- Convenient workplace for employees and contact center agents- Analytics tool