Demi Steward-Risso
Claims Operations Admin Manager | Claims Strategy & Compliance Expert| Empowering Teams for Operational Excellence & Customer-Centric Solutions
- Role
- Claims Admin Manager at Howden
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Demi Steward-Risso
With nearly a decade of experience in the insurance industry, I built my career around leading high performing claims teams and navigating complex coverage situations with precision and empathy. I thrive in fast-past, highly regulated environment where both customer satisfaction and compliance are essential. My background spans auto liability, bodily injury, material misrepresentation and total loss claims management, giving me a comprehensive view of the operational, legal, and regulatory components that drive effective resolutions. I am passionate about building empowered, knowledgeable teams who take pride in their work. Whether it is through hands-on training, process improvement initiatives, or cross-functional collaboration, I believe in creating systems that elevate both employee performance and customer experience. My approach blends strategic leadership with people first mindset-ensuring operational goals are met while maintaining a culture of growth, integrity, and service. Let\'s connect if you are looking for someone who can lead with vision, mentor with purpose and solve problems with agility. I am always open to sharing insights and exploring new opportunities to make an impact in the insurance and claims management space.
Experience
Claims Admin Manager
Feb 2026 — Present · Charlotte, NC, US
Education
La Salle University
Criminology
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