Guillaume de Jenlis
Senior Product Operations Manager, Metamask @Consensys
Signup · Get unlimited contacts
WORK HISTORY
Senior Product Operations Manager, Metamask @Consensys
Brooklyn, NY, US
Built Product Operations function from scratch for the MetaMask team, driving data-informed planning and roadmap governance across product, engineering, and GTM • Delivered 100% on-time delivery of critical features including Solana (first non-EVM network) and Mobile performance improvements through data-driven cross-team alignment• Pioneered use of AI tools for analytics automation - using ChatGPT, NotebookLM and Mixpanel - enabling faster data-driven product decisions like our network prioritization strategy• Built customer feedback loop translating 100k monthly user feedback into actionable product roadmap inputs (ex: Decreased Fund Loss Incidents by 50%)• Established team KPIs to elevate customer experience and drive NPS improvements at scale
EDUCATION
Icam - Institut Catholique d'Arts et Métiers
Master of Science in Engineering, Mechanical engineering, Electrical engineering, Fluid engineering, project management.
SKILLS
ABOUT GUILLAUME DE JENLIS
Program & Operations leader with 10+ years scaling operational frameworks that drive…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.