Deepak Singh

Business Analyst @Wm India

Gurugram, IN

As a Senior Business Analyst at one of the world’s leading companies, I bring over a decade of expertise in driving strategic business decisions through data-driven insights and advanced analytical solutions. I possess a strong command of Salesforce and Cisco platforms, leveraging these technologies to streamline operations, enhance customer experiences, and support sales growth. With a proven track record across diverse domains—including fraud analysis, banking retail, e-commerce, and sales—I have consistently delivered measurable results that improve process efficiency and reduce risk.My role involves bridging the gap between business objectives and technology solutions, translating complex requirements into actionable strategies. I lead cross-functional teams, conduct detailed market and performance analysis, and support high-impact initiatives with precision and clarity. My experience as a fraud analyst has equipped me with a keen eye for identifying anomalies and mitigating risks, while my background in retail banking and e-commerce enables me to understand consumer behavior and market trends at a granular level.

Indira Gandhi National Open University

Bachelor of Commerce - BCom, Accounting