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Deep Patel
IT Support Specialist @Phil&teds
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WORK HISTORY
IT Support Specialist @Phil&teds
Wellington, NZ
Microsoft 365 (Outlook, SharePoint, Teams, OneDrive, etc.)Microsoft Teams PhoneDynamic 365 Business CentralMicrosoft Azure Active DirectoryWindows Server 2012R2Windows Server Active DirectoryWindows Server HypervisorManage and configure storage (IBM system and Qnap System)Windows and Mac Operating systemWatchguard FirewallUnifi router and Wi-Fi access pointShopify web shopRetail express softwareManage Domain names & DNS settingsBackup and restore (Storage Craft software and Qnap system)
EDUCATION
Wellington ICT Graduate School
Bachelor's degree, Information Technology
BITS Edu Campus: BABARIA INSTITUTE
Bachelor's degree, Electronics and Communications Engineering
K.J.Institute of Engineering & Technology
Diploma, Electrical, Electronics and Communications Engineering
ABOUT DEEP PATEL
A multi-skilled IT support analyst with in-depth knowledge of architecting, installing, and configuring computing systems. Experienced in providing client-focused IT support and in successfully analyzing and resolving IT hardware and software problems in a timely and accurate fashion. Having the ability to maintain a high degree of customer service for all support queries and possessing strong analytical and documentation skills. Vast knowledge of Kubernetes, CCNA, SQL, Microsoft-Azure, AWS, Active Directory, Intune, Office 365 and Testing.
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