Daniel Dewey

Site Reliability Engineer @Informa

Easton, PA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2023 — Present

Site Reliability Engineer @Informa

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NY, US

Improved monitoring and observability with New Relic and Pluralsight Flow* Automated observability of several key systems through python scripting* Managed KPI dashboard for executives via PowerBI reporting* Critial \'problem solver\' to resolve challenging customer issues* Implemented No Fault Retrospectives to improve incident management and systems resiliancy

SKILLS

Business IntelligenceMicrosoft OfficeData AnalysisPivot TablesMarket ResearchDatabase DesignCrystal ReportsHtmlCustomer ServiceWindowsCorporate CommunicationsMicrosoft Sql ServerCustomer Relationship Management (Crm)UnixAd Hoc ReportingBusiness InsightsAnalytical SkillsCrmDatabasesOs XSsrsMac Os XSalesforce.comManagementSEOMs ProjectCustomer SupportProject ManagementZuoraOracleClient PresentationSocial Media MeasurementAnalyticsStrategyMedia RelationsLeadershipMedia AnalysisPowerpointMicrosoft ExcelAnalysis

ABOUT DANIEL DEWEY

As a Site Reliability Engineer, I bring cross-functional expertise across infrastructure, automation, business systems, and strategic analysis — enabling teams to deliver reliable, scalable, and business-aligned systems.My background spans cloud architecture, CI/CD pipelines, observability, incident management, and performance optimization. I thrive in complex environments where clarity, collaboration, and continuous improvement are essential. I’m not confined to a single lane — I operate at the intersection of engineering and strategy, helping teams move from incident to insight to action.Whether improving uptime, streamlining deployments, or uncovering systemic root causes, I focus on creating resilient systems that support both technical excellence and organizational success.Let’s connect if you’ve got an interesting problem you’re trying to solve.

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