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David Hammer

Senior Director, End User Services @Wiley

Somerville, NJ, US
EMAILS
d••••••@wiley.com
MOBILE NUMBERS
+19•••••••25

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WORK HISTORY

Jan 2023 — Present

Senior Director, End User Services @Wiley

Hoboken, NJ, US

SKILLS

Software DocumentationWindowsSolution DevelopmentGmpInformation TechnologyTechnical SupportTeam LeadershipDisaster RecoveryDnsManagementSharepointProcess ImprovementVmwareRisk ManagementDatabase AdministrationVendor ManagementHelp Desk SupportIT ManagementTelecommunicationsDhcpCisco TechnologiesVpnLeadershipNetworkingNetwork SecuritySystem AdministrationDesktop SupportNetwork AdministrationProject ManagementBlackberryIT Service ManagementIT OperationsAccount ManagementSite PlanningSystem DeploymentServersItilActive DirectoryXpWindows Server

ABOUT DAVID HAMMER

Information Technology Professional with over 20 years experience in large and small organizations. Proven track record of advancement; trusted with ever increasing responsibilities. Demonstrated success developing and articulating future state vision while managing sound operations. Recognized for ability to establish, target, and meet all facets of enterprise projects to achieve business goalsSpecialties: IT User ExperienceVIP Support DeliveryAV Site Support AdministrationSupport Operations ManagementVendor/Account ManagementITIL MethodologySystem UpgradescGMP ComplianceCommunications TechnologyCompany-wide RolloutsStaff Leadership and TrainingIT User ExperienceSolutions DevelopmentEnd User EngagementSite Planning

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