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David Thomas

Business Process Analyst @ActOne Group

Rancho Cucamonga, CA, US
MOBILE NUMBERS
+19•••••••27

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WORK HISTORY

Dec 2010 — Present

Business Process Analyst @ActOne Group

Liaison between Marketing and Talent Development departments and MIS department. Completed business cases in support of projects. Participated in and facilitated business process modeling and research efforts.

EDUCATION

2006

Manager Tools Podcast

Management

1995 — 1997

California State University-San Bernardino

BA, Psychology - Industrial/Organizational Behavior

1990 — 1995

Chaffey College

AA, Psychology, Photography, Electronics, General

1998 — 2000

Tri-Community School of Photography

Certificate, Photography

SKILLS

Quality AssuranceWeb DevelopmentSEOBusiness AnalysisE-CommerceSocial NetworkingMultimediaGoogle AdwordsOutlookGoogle AnalyticsPhotoshopWeb DesignInformation ArchitectureStatisticsTechnical WritingSurvey MethodologyHtmlMysqlMicrosoft OfficeBusiness ProcessEmail MarketingVisioUser Interface DesignDigital MarketingOrganizational PsychologyUser ExperienceUser InterfaceSocial Media MarketingPowerpointMicrosoft ExcelProblem SolvingResearchWeb AnalyticsSecurityPhpManagementBusiness Process ManagementOnline MarketingExcelSoftware Project Management

ABOUT DAVID THOMAS

With over 25 years of experience, I lead cross-functional teams through complex projects across industries - from concept to deployment. I’m known for translating technical ideas into executive-ready insights, creating detailed process flows, and fostering long-term organizational growth.Core Strengths- Bridging communication between executives, developers, and stakeholders- Delegating tasks effectively and identifying key deliverables- Creating detailed process flow diagrams to support development, QA, and UAT- Synthesizing broad industry knowledge into actionable strategy- Visual thinking and user-centered designIndustry Experience- Staffing, web development, marketing, travel, art, retail, entertainment, healthcare, government- Also familiar with: construction, manufacturing, finance, logistics, software development, education, real estateEducation & Training- B.A. in Industrial/Organizational Psychology- Studied electronics engineering, management, UX, data visualization (trained by Edward Tufte), information security, social media, and social engineering- Early adopter of podcasting; listens to hours/year while commuting or gardeningPersonal & Community Involvement- Widower and parent of three adult children- Active in religious and community organizations- Eagle Scout and former scoutmaster with the Boy Scouts of America- Event and portrait photographer since the mid-1990s- Daily gardener and nature enthusiast, especially fond of Joshua Tree National Park- Enjoys ending a busy day with a good movie

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