David Conkle
Director of Account Management @KORE
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WORK HISTORY
Director of Account Management @KORE
Strategic Account Growth & Financial Strategy:Develop and execute strategic account plans to achieve revenue growth, retention, and customer satisfaction targets within an assigned portfolio.Identify, pursue, and close upsell, cross-sell, and renewal opportunities across the entire KORE services portfolio.Conduct regular, data-driven Quarterly Business Reviews (QBRs) with clients to demonstrate value, align on future strategy, and uncover new requirements.Analyze KORE’s competitive positioning to proactively defend accounts and expand our market footprint.Customer Relationship & Advocacy:Establish and nurture deep, multi-threaded relationships with key client stakeholders, from day-to-day contacts to C-Level executives.Act as the \"voice of the customer\" within KORE, championing their needs and ensuring cross-functional teams are aligned to deliver exceptional service.Articulate the KORE value proposition with precision, ensuring clients understand the full benefit of our partnership and technology ecosystem.Serve as the primary point of contact and escalation for designated accounts, demonstrating leadership and ensuring swift resolution to any challenges.Business Process and Strategic Excellence:Manage the entire post-sales lifecycle, from onboarding and adoption to renewal and expansion.Maintain accurate and up-to-date account activity, opportunity pipeline, and revenue forecasts in CRM (Salesforce).Prepare, negotiate, and finalize commercial proposals and contractual documentation for renewals and service expansions.Collaborate effectively with Business Development, Solutions Engineering, and Customer Support teams to deliver a seamless customer experience.
EDUCATION
De Anza College
Business Administration and Management, General
Palomar College
Associate of Science - AS, Business Administration and Management, General
WSU Carson College of Business
Master of Business Administration - MBA, Business Administration and Management, Marketing
Oregon State University
Bachelor of Science - BS, Business Administration and Management, General
Oregon State University
Bachelor of Science - BS, Sustainability Studies
WestMed College
Emergency Medical Technology/Technician (EMT Paramedic)
ABOUT DAVID CONKLE
I’m a driven and relationship-focused sales professional with a passion for engaging with people and solving problems through innovative solutions. Over the course of my career, I’ve consistently expanded my skills by taking on diverse roles across both B2B and B2C environments. I\'ve successfully sold to a broad spectrum of clients, from startups to Fortune 500 enterprises, and I understand how to tailor complex offerings to meet a wide range of business needs.For the past decade, I’ve been in a sales-focused role, with a foundation built from running my own business prior to that. As the owner of a construction services company, I was responsible not only for generating new business but also for ensuring that our service delivery matched what I promised—an experience that shaped my understanding of accountability, customer success, and long-term relationship management. Those same principles translate directly to tech: whether it’s SaaS, hardware, or enterprise IoT solutions, I know that trust and follow-through are what turn one-time deals into lasting partnerships.In today’s fast-paced tech landscape, I believe sales is less about pushing products and more about being a consultative partner. I focus on creating value, identifying real business challenges, and positioning technology as a strategic enabler. At the end of the day, I know that I’m not just selling software or services—I\'m representing myself and the trust I build with every customer.
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