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Executive Manager @nbn® Australia
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WORK HISTORY
Executive Manager @nbn® Australia
Driving product initiatives to deliver revenue and customer experience targets of the Enterprise and Medium business segmentCore focus on NBN’s Enterprise Ethernet Product Portfolio
EDUCATION
Scaled Agile
Leading SAFe
University of Sydney
Bachelor of Science (BSc), Computer Science
MEF Ethernet Academy
MEF Carrier Ethernet Certified Professional (MEF-CECP), Carrier Ethernet
Macquarie Graduate School of Management (MGSM)
Strategic Management
University of Sydney
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
SKILLS
ABOUT DAVID SHEPPARD
A versatile and experienced Telecommunications professional with a grounding in Technology that has broadened into Business, Finance and General Management. A 20 year career has spanned Network Design & Deployment through to Operations and Managed Services plus Solution Design. Has worked for Operators, Vendors and Service Providers/Consultancies, often in complex scenarios involving all three. Has been the director of large teams including remote staff, engineers, technicians, project teams and sales.Pro-active, strategic and focussed on using team engagement to drive results and innovation. Has a good understanding and focus on interpersonal skills with a strong customer focus.Business:Business Unit/P&L Ownership, Budgeting, Strategy, Commercial Management: Quoting/Pricing/Tendering, Sales/Marketing Direction, Vendor Management, OutsourcingLeadership:Remote, National and Multi-Disciplined teams, across: Engineering, Managed/Professional Services, Operations, Change Management, Program ManagementTechnical:Network Planning, Design, Deployment, Integration, Migration, Optimisation, ITIL, Solution Design & Implementation, IBC Design & DeliveryCustomer:Senior Internal & External Stakeholder Management & Pre-SalesKordia “One Award” for “Best Customer Service”
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