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David Shaffer
Manager Claims Operations at United Concordia @United Concordia Dental
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WORK HISTORY
Manager Claims Operations at United Concordia @United Concordia Dental
Harrisburg, PA, US
I serve as the Manager of Claims Operations at United Concordia Dental (UCD). I am responsible for overseeing, leading, and providing direction for all Claims Processing functions at UCD, as well as working to further simplify the customer experience and enhance our processes. Specifically our team strives to ensure the efficient, timely, and accurate adjudication of all Dental claims submitted to UCD. I am actively involved in contributing to and making business decisions that are in the best interests of the organization. Within my role, I communicate daily with managers, directors, and other key contacts within the organization.
EDUCATION
Millersville University of Pennsylvania
Bachelor of Science, Business Administration
SKILLS
ABOUT DAVID SHAFFER
I am an organized, approachable, hard-working employee, who has high expectations for my results. I am confident in my ability to produce individually, as well as part of a team. I’m not an individual who needs to be micromanaged. Rather, when given a specific task, I can figure out the best ways to solve the problem in an autonomous manner. However, I am always committed to building something larger and will put aside personal gain for the well-being of the group.
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