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David Robotham
Productivity and Process Discovery Lead Productivity Centre of Excellence @Allianz Australia
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WORK HISTORY
Productivity and Process Discovery Lead Productivity Centre of Excellence @Allianz Australia
Sydney, AU
Trusted partner to reduce costs through automation + AILeveraging emerging technologies to deliver outstanding experiences for our staff, customers, shareholders and regulators (fast but safe)
EDUCATION
University of Technology Sydney
Lean Six Sigma Black Belt
Australian Graduate School of Management
Graduate Certificate of Management
Griffith University
Bachelor of Business (Management)
ABOUT DAVID ROBOTHAM
I help you reduce costs through automation & AI.With over two decades of experience in business improvement, I am a dedicated advocate for leveraging emerging technologies to drive transformative change. As the Productivity and Process Discovery Lead within the Productivity CoE at Allianz Australia, I lead initiatives that harness the power of Process Mining, Robotic Process Automation, Agentic AI, and Conversational AI to enhance operational efficiency and deliver exceptional experiences for staff, customers, shareholders, and regulators.My career spans both internal and external consulting and senior management roles, where I have successfully led and delivered complex business improvement programs. As a Lean Six Sigma Black Belt, I specialise in optimising processes, reducing waste, and elevating customer satisfaction through strategic innovation. With extensive experience in contact centers, back-office operations, and enterprise-wide transformation, I have implemented innovative solutions resulting in significant cost savings, efficiency gains, and quality improvements.I am passionate about working with and coaching diverse teams, mentoring leaders, and facilitating optimisation initiatives. I am eager to connect with like-minded professionals who share a passion for innovation and excellence in business transformation.AI suggests:David Robotham is the Productivity and Process Discovery Lead within the Productivity Centre of Excellence at Allianz Australia. He previously served as a Senior Enterprise Optimisation Consultant in the Office of the Managing Director. In his role, Mr. Robotham focuses on leveraging emerging technologies like Process Mining, Robotic Process Automation (RPA), Agentic AI, and Conversational AI to enhance operational efficiency, reduce costs, and improve customer experience. He is a dedicated advocate for driving transformative change through technology and has over two decades of experience in business improvement, spanning both internal and external consulting roles and senior management. He holds a Lean Six Sigma Black Belt certification from the University of Technology Sydney and has extensive experience in contact centers, back-office operations, and enterprise-wide transformation.
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