David Hartley
Operations Team Manager @TTEC
Lancaster, CA, US
EMAILS
MOBILE NUMBERS
+17•••••••78
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WORK HISTORY
Jun 2017 — Present
Operations Team Manager @TTEC
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Las Vegas, NV, US
Voice/Chat/Email- CS/Tech
EDUCATION
1987 — 1989
Compton Comunity College
Computer Science
2017 — 2018
Thomas Edison State University
Business Administration, Management and Operations
ABOUT DAVID HARTLEY
Experienced Workforce Management Specialist with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Operations Management, Microsoft Excel, Customer Service, Project Management, Communication, and Customer Satisfaction. Strong program and project management professional. Lean Six Sigma White Belt Certified.
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