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Patricia Danielle McMillen
IT Support Specialist @Anaconda
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WORK HISTORY
IT Support Specialist @Anaconda
Austin, TX, US
EDUCATION
The University of Texas at Austin
B.S, Communications; Radio, Television, and Film; Convergent Media Studies
SKILLS
ABOUT PATRICIA DANIELLE MCMILLEN
Experienced and approachable IT Technician that supports enterprise macOS and Windows environments, known for technical precision, high user satisfaction (Customer Satisfaction scores 98%+), and excellent communication. Trusted in sole onsite roles for end-to-end IT operations including AV/conference systems, hardware lifecycle, onboarding/offboarding, and endpoint management via Jamf, Azure, and Okta. Certified in Jamf 100 with a passion for delivering seamless, respectful support experiences. Adept in Jamf, Okta, Azure AD, Office 365, Zoom, Slack, Salesforce, and Atlassian products (Jira and Confluence) and quick to learn new tools. Seeking to bring my expertise and reliable support leadership to a user-focused IT team.
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