Danielle Watts
Bpo Specialist @Accenture
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WORK HISTORY
Bpo Specialist @Accenture
Support Mobilization Leads and Solution Architects by creating response materials Support Transition Program Manager in the estimation of costs and developing work plans for a work stream Participate in Due Diligence and Service Transition activities Apply advanced analytical skills in assessing concepts and alternatives Lead a work stream or a Service Transition program and/or plays a key delivery role within a program Define, build, and implement workable components to Service Transition programs Adhere to and implement Mobilization methods and tools Coordinate meetings with various stakeholders to gain input/insight to inform messaging and change enablement approach Analyze target client stakeholder groups and associated impacts of outsourcing procurement services to Accenture Develop client stakeholder communication plan and training plan in alignment with service transition milestones Develop written and verbal communications and support client to finalize and distribute Design and develop training and performance support tools and support client to finalize and execute Measure change readiness levels of key stakeholders and develop action plans accordingly Develop change management interventions to drive adoption of the procurement outsourcing change among client stakeholder groups Manage multi-faceted work efforts and take ownership of large pieces of work to achieve a defined outcome/goal on-schedule
EDUCATION
Ballakermeen High School
4 A*s
University of Chester
Bachelor's degree
SKILLS
ABOUT DANIELLE WATTS
After many years in BPO I think that good strategic plan is vital to the success or…
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